Privacy Policy

Our role as a data controller

In respect of the data protection laws OnTrack (GB) Ltd is a data controller for the personal data you provide to us.

Collecting of personal data on our website

We collect personal data about you when you connect to us via our website for our regular electronic newsletters, when you complete and submit a form requesting more information about our products, or for a quote or any other service or feature which we may, from time to time, place on our website. We may collect data such as your name, address, email, phone number and other personal information that you voluntarily provide us with. You may refuse to provide us with some or all of this personal information, but it may delay or prevent us from corresponding with you or responding to your enquiry if you do so.

Collecting of non-personal data on our website

When you interact with our website we may collection certain non-personal data which includes the browser name, the type of computer and operating system and the Internet service providers used, your browsing patterns and your geographical location. The collection of this type of data may involve the use of cookies, a small file that is placed on your computer or mobile device by your web browser when you first visit our website. The information collected by cookies does not allow us to personally identify you. You may choose to set your browser to refuse cookies, but your experience on our website may not be as responsive as it would otherwise be, and some parts may not function properly.

Collection of personal data when you make an enquiry by email or telephone

When you make an enquiry either by email or by telephone we will collect certain personal data from you to allow us to fulfil your request. This may include your name, address, phone number and email address.

Collection of personal data when placing an order via our website

Any information you provide when you make a tour reservation is held in the strictest confidence. When placing an order you are required to provide us with the following information: name, billing address, delivery address, email address for confirmation of the order and a telephone contact number. This information is used for delivery, billing purposes and to fulfil your order.

Links to other sites

Please be aware that our site may include links to other web sites. We are not responsible for their privacy policies or procedures or for the content of these linked web sites.

How we protect your data

The personal data that you share with us is protected through a range of technical and organisational safeguards. We do not sell or share your data with third parties except as described in this privacy policy.

How long do we keep your data?

We retain your data only for as long as is necessary for the purposes set out in this policy and to comply with our legal obligations

Your right to ask what data we hold about you

Under the General Data Protection Regulations, you have the right to request details of what information we hold about you. You can make a request by emailing us using info@sightseeingtours.co.uk or by writing to us at our UK office address. We will not release any information until we have been able to confirm your identity and will respond to your request within 30 days.

Our Most Popular Essentials



There are so many and we cater for everyone so it may be a case of a leisurely out of London trip to Stonehenge or you may want the buzz and excitement of a theatre tour of London – all the glitz and glamour is there. Out of London, we offer all sorts of adventures: Roman Baths, Shakespeare country, the Royal Pavilion, Brighton – you name it. Same with London – we don’t just do the round London tours – we can take you to Kew Gardens or we can take you on an expedition on the roof of the O2 Dome to the platform at the top offering spectacular views.