You can book directly through our website by selecting your chosen tour and following the checkout process. If you prefer personalised assistance, you can also call or email our team and we’ll be happy to help with your booking.

We accept major credit and debit cards and secure online payment options. If you have specific needs or questions about payment, our reservations team can guide you.

Yes. Once your booking is confirmed you will receive an email with your tour details, tickets and any important information you’ll need on the day.

Cancellation policies vary by tour. Details about refunds and changes can be found on the individual tour page at checkout. If you need assistance, contact our team and we’ll help you understand the best options.

Some tours include specific entry tickets, but many tours do not include lunch or optional attractions. Where applicable, this will be noted in the tour description.

Yes, most tours run in rain or shine, but certain activities (for example outdoor experiences or attractions with restrictions) may be affected by severe weather. In unusual circumstances we will contact you with options.

Absolutely! Many of our tours are suitable for solo travellers. You’ll be welcomed on all group tours unless otherwise specified.

Standard tour pricing typically includes a central start point rather than individual hotel or airport pickups. If pickups are available for a specific tour, this will be clearly stated in the tour information.

Yes. Our British travel experts are happy to offer advice on itineraries, transport and what to see and do during your trip. Please contact us for personalised suggestions.

Tour experiences vary. City tours often involve walking between landmarks, while coach or rail tours offer seated travel between locations. Check each tour’s highlights for specifics or contact us for more detail.