Dear valued customer
Our dedicated and experienced reservation team know more about the sightseeing tours we offer than anyone else and always on hand to help with any enquiries and help you plan your trip. We go the extra mile to ensure your booking process is smooth, and guarantee to respond to all enquires within 6 hours.
How to Book – Online, direct through our offices
It’s easy to book your tour with us. You can book online or if you prefer contact our friendly, experienced reservations team for assistance. We accept several forms of payment including credit cards, debit cards, cheques, transfers or PayPal
Our aim within customer support is to maintain a relationship with you, before, during and after you have experienced our services, and to ensure that you wish to choose BestvalueTours again and recommend us to your friends and family as 1000’s of customers do annually since the early 1990’s. Our British team of UK travel experts always respond personally, quickly and appropriately, whilst providing other departments within BestValueTours with the feedback needed to improve our tour services if needed
We promise to… • Treat you as an individual and understand your needs. • Give you efficient, friendly and knowledgeable service. • Communicate a true and honest description of your holiday. • Provide an answer (or response) to any question about your trip. • Make sure you can contact an expert on any destination within 24 hours. • Respond to any email enquiry within 6 working hours.
We promise to… • Assign a personal named area expert to handle your booking until departure. • Provide you with the essential information you need to prepare in good time. • Respond to any email enquiry within 6 working hours.
Simple Secure Booking Procedure
Once you have made a confirmed booking you will receive an acknowledgement email and printable ticket which advises your booking details. If for any reason your chosen package is unavailable, we will contact you as soon as we are aware.
We promise to… Deliver the Tour we said we would; we will meet or exceed your expectations.