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Transfer between Terminals
Terminals 1, 2 and 3 are within walking
distance of each other, via underground walkways. Transfer between Terminals
1, 2 and 3, and Terminal 4, which is located on the south side of the airport,
is free on the Heathrow Express train (journey time: 8 minutes).
Driving Directions
Terminals 1, 2
and 3 can be reached via the following motorways: M4 Junction 4, M25 Junction
15, A4 (local road). Terminal 4 is reached via the following motorways:
M4 Junction 3, M25 Junction 14, A30 (local road).
Car Parking
Several car parks are
available. Each terminal has its own short-stay parking lot, operated by
NCP (tel: (0)870 606 7050; ) in Terminals 1, 2 and 3, and by APCOA in Terminal
4. |
Public Transport
Rail: Train: The frequent Heathrow
Express non-stop train service to London Paddington Station takes 15-20 minutes
(tel: (0)845 600 1515; ). Paddington is served by mainline national rail routes
to the west and south west of England, and is on the London Underground network.
From London King’s Cross Station, served by the A2 Airbus service (see
below), passengers can connect with mainline train services to the north of England
and to Scotland. For national rail travel information, contact the 24-hour National
Rail enquiries line (tel: (0)845 748 4950; ). Underground: The airport is also
on the London Underground’s Piccadilly Line, which can take passengers
into central London. For more information, call the Underground travel information
line (tel: (0)20 7222 1234; ). Road: Taxi: London’s licensed black cabs
serve London Heathrow Airport and are available outside all the terminals. Limousine:
Chauffeur-driven cars operated by Burgundy Global can be hired (tel: (0)800 013
1313 or (0)20 8831 2000). Bus: Numerous local buses stop at the central bus station
and Terminal 4. Bus services include the A2 Airbus shuttle () from all four terminals
to London King’s Cross railway station. At night, the N9 bus service travels
to central London. For more information on public transport, contact Traveline
(tel: (0)870 608 2608). Coach: Coaches connect the airport to more than 500 destinations
throughout the UK. National Express (tel: (0)870 575 7747; ) is the major service
provider.
Information and Help Desks
Information
desks are available in each terminal. Transport information desks, for bus,
coach and rail options, are located in Terminals 1 and 3, and outside Terminal
4. The Hotel and Traveller Centre, in Terminal 3, provides visitor information,
London Underground tickets and hotel accommodation. Help desks are also located
throughout the airport, where passengers can seek assistance by using a courtesy
telephone and can also look at terminal maps.
Airport Facilities
Money
and communications: There are ATMs and bureaux de change facilities throughout
the airport, as well as post offices in Terminals 2 and 4. There are public
telephones in the main areas of each terminal, as well as wall-mounted pay
fax machines. Webpoints are available in Terminal 4. Eating and drinking: There
are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich
bars throughout the airport. Shopping: There are a wide variety of shops in
each terminal including music shops, bookshops, newsagents, clothing accessories
shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet
shops and perfumeries. There are chemists in all terminals; the Terminal 1
chemist dispenses prescriptions. Luggage: Left-luggage offices can be found
in each terminal, whilst lost property can be reclaimed from the Airport Lost
Property Office (tel: (0)20 8745 7727). Other facilities: These include a chapel,
showers, a visitor centre (tel: (0)20 8745 6655) and a health centre (tel:
(0)20 8745 7047).
Conference and Business Facilities
Wall-mounted
credit-card-paid fax machines are available throughout the airport. Wireless
Internet access is available in the Departures lounges of all terminals. The
Business Centre, in the Queen’s Building (tel: (0)20 8759 2434) offers
20 meeting rooms, a conference suite seating up to 60 delegates, meeting refreshments
and business support facilities including workstations, online computers, faxes,
photocopiers, videoconferencing and audiovisual equipment. Showers are also
available. There are several airline, business and executive lounges in all
terminals.
Disabled Facilities
Information
for passengers with disabilities is available from Heathrow Travel-Care either
at counters or by telephone (tel: (0)20 8745 7495). Detailed access information
is also available on the airport’s website. There is a Minicom information
line for the hard of hearing (tel: (0)20 8745 7950), wheelchair-accessible
telephones and text telephones, as well as induction loops. Reserved seating
and disabled toilets are also available in all terminals. Wheelchairs push
and provision, and help with baggage from Departures to check-in, are available
free of charge and can be pre-booked through Skycaps (tel: (0)20 8745 6011
or 5727). Assistance is also available by using the telephones at the various
help points situated throughout the airport. Passengers requiring wheelchairs
and special assistance should also contact the individual airlines prior to
travel. The Help Bus (tel: (0)20 8745 6261) is a free wheelchair-accessible
bus service that operated between all terminals and the central bus station.
Disabled parking is also available. The Heathrow Express, black taxis and many
bus and coach routes provide facilities for wheelchairs.
Full Airport Name
London
Heathrow Airport |
